Cinéma Theâtre Rex Et Lux Valréas

Coming for a show, PMR situation, I sent an email a few days before the big day to find out about PMR access. Answer: go through the back door. Very good, I call back the day before to find out what time the doors will open: 3:30 p.m. for the start at 4 p.m. I arrive at the scene with my companion: the entire front of the theater is under construction, no parking and therefore no PRM space nearby (thank you for warning us). We arrive at 3:20 p.m., the main doors are already open. Two large cars are parked right in front of the main entrance. We enter and ask several times how to access the room since there are steps. The fire officer (very nice) explained to us to go around to access the PMR entrance, which was closed. So we had to go around on a street filled with rubble. Arriving in the room, a lot of people had already returned, the lady managing the room wanted to separate me from my companion. We explain the situation to him, “it’s not my fault, the doors have been open since 3 p.m. and the places are not nominative”. Fortunately another lady understood the situation and was able to find suitable places for us. This is the first time this has happened to me during a show. A little more consideration and understanding regarding people with disabilities, whatever their disability, would be welcome.